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Solution Leader – End User Services & Digital Workplace

Please Note: The application deadline for this job has now passed.

Job Introduction

Solution Leader – End User Services & Digital Workplace

Ideally based in London, Hatfield, Reading or Birmingham

As part of our journey to become Europe's leading independent provider of IT infrastructure services, enabling users and their business. We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers' infrastructures. In doing this we help CIOs and IT departments in enterprise and corporate organisations maximise productivity and the business value of IT for internal and external users.

The Solutions business exists primarily in order to identify, develop and deliver technology and solutions, enabling our customers to leverage and utilise infrastructure as their business drivers demand.

The Solutions division supports our customers with supply chain and technology implementation services, across hardware and software platforms, through to large scale technology migration solutions of distributed infrastructure, as well as highly complex connectivity and datacenter transformational programs.

With specialisations (across Datacenter, Networking, Security, Workplace and Collaboration) the structure provides clarity to the sectors as to where specific support can be found, while improving customer penetration and delivering greater collaboration across the sales force.

Role Responsibility

There are a number of core areas of expertise and required for the role, including:

Vendors

  • Identification of opportunities for new solutions to be developed, undertaking market research, developing business justifications and plans for required development activity.
  • Own the relevant vendor relationships within the Solution area from a technology perspective. 
  • Represent Computacenter at partner boards and forums, attend relevant events and conferences and act as a point of technical escalation within the business.
  • Hold a comprehensive understanding of the key vendor offerings, value proposition and the competition in order that Computacenter can build differentiating propositions to meet the needs of our customers.

Technology

  • Engage within a broad virtual team across Computacenter comprising (not limiting) Professional Services, Group Managed Services, Solution Leaders and Architects to ensure that solutions created are relevant and integrated across our portfolio
  • Maintain high level of industry awareness through training, conferences and self-development and ensure this knowledge is shared effectively across the business

Propositions.

  • Providing Proposition and market insight to the Specialist within customer opportunities for both new and core Solutions.
  • Develop an understanding of our customers challenges and requirements and ensure that these are relayed into our development programme in order that our solutions address these needs, or that they are captured in the ongoing proposition roadmap
  • Identification of opportunities for new solutions to be developed, undertaking market research, developing business justifications and plans for required development activity.
  • Work in conjunction with marketing teams to ensure technical and solution collateral is translated into customer messaging. 

Sales

  • To attend Customer opportunity / strategy meetings to understand and articulate business and technical strategy for both Computacenter and the customer.
  • Providing Proposition and Market insight to the Specialist within customer opportunities for both new and core Solutions.
  • Support all elements of the Sales Force (Sector Sales, Specialist Sales) in understanding of our solutions  via education, enablement and collateral as required
  • Attendance at Sales meetings and forecast call as appropriate

The Ideal Candidate

There are a number of core areas of expertise and required for the role, including:

Vendors

  • Identification of opportunities for new solutions to be developed, undertaking market research, developing business justifications and plans for required development activity.
  • Own the relevant vendor relationships within the Solution area from a technology perspective. 
  • Represent Computacenter at partner boards and forums, attend relevant events and conferences and act as a point of technical escalation within the business.
  • Hold a comprehensive understanding of the key vendor offerings, value proposition and the competition in order that Computacenter can build differentiating propositions to meet the needs of our customers.

Technology

  • Engage within a broad virtual team across Computacenter comprising (not limiting) Professional Services, Group Managed Services, Solution Leaders and Architects to ensure that solutions created are relevant and integrated across our portfolio
  • Maintain high level of industry awareness through training, conferences and self-development and ensure this knowledge is shared effectively across the business

Propositions.

  • Providing Proposition and market insight to the Specialist within customer opportunities for both new and core Solutions.
  • Develop an understanding of our customers challenges and requirements and ensure that these are relayed into our development programme in order that our solutions address these needs, or that they are captured in the ongoing proposition roadmap
  • Identification of opportunities for new solutions to be developed, undertaking market research, developing business justifications and plans for required development activity.
  • Work in conjunction with marketing teams to ensure technical and solution collateral is translated into customer messaging. 

Sales

  • To attend Customer opportunity / strategy meetings to understand and articulate business and technical strategy for both Computacenter and the customer.
  • Providing Proposition and Market insight to the Specialist within customer opportunities for both new and core Solutions.
  • Support all elements of the Sales Force (Sector Sales, Specialist Sales) in understanding of our solutions  via education, enablement and collateral as required
  • Attendance at Sales meetings and forecast call as appropriate

Package Description

Competitive Salary + Car + Bonus

About the Company

We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.

Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network.

Key facts about Computacenter

Computacenter is Europe’s leading independent provider of IT infrastructure services & solutions

Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.

Over 12,000 staff employed across the Group with 4100 working in the UK. 2017 adjusted profit before tax was £106.2 million, up from £86.4 million in 2016. Revenues £3.79 billion again an increase from £3.25 billion on the previous year.

Over 70% of Computacenter’s Group revenue comes from services, software, and sales of enterprise products such as servers and connectivity/networking technology

Achieve great things - for yourself, our customers and our business

 

Computacenter

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