Our vacancies

Search Jobs  

Senior Third Line Analyst - Wintel

Job Introduction

Computacenter is Europe's leading independent provider of IT infrastructure services, enabling users and their business. We advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage our customers’ infrastructures. 

 We are looking for an experienced Third Line Analyst who will join a large team supporting diverse and geographically spread Wintel customer environments. This role will be primarily focused on delivering a Project services on a client site in New Malden.

Role Responsibility

The ideal candidate will have a minimum of 5 years’ experience working in Managed Services as a Senior Analyst, providing specialised support and project delivery across Windows Server platforms. They should possess excellent troubleshooting skills and have the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential. The role will involve being part of a Project Management Office who will rely on this individual for making key technical decisions, so a person who can challenge ideas and be solution-oriented is a must.

The key responsibilities of the role include:

  • Designing, developing and deploying of technologies on Windows Platforms
  • Assessing technical requirements and providing sustainable solutions
  • Attending technical review meetings and reviewing proposed changes
  • Service Acceptance
  • Working to SLA’s and deadlines
  • Review of services and application delivery
  • Prioritising and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keep up to date with advancements in technology
  • Working closely with the customer to attain a detailed understanding of their requirements
  • Offering solutions and workarounds to new incidents/problems

The Ideal Candidate

  • Designing, developing and deploying of technologies on Windows Platforms
  • Microsoft Windows Server 2008/2012, including clustering
  • Strong skills in Active Directory: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Cloud Computing – Azure AD Connect, AD Sync
  • Role-Based Access Control (RBAC)
  • Understands the interdependency between Active Directory, DNS and DHCP.
  • PKI and Certificate Management
  • Microsoft Forefront suite (FIM/MIM)
  • Hyper-V
  • Anti-virus technologies (SEP, SCEP, SPE McAfee)
  • Server Hardware including Cisco UCS
  • Strong skills in scripting (PowerShell)
  • Extensive involvement in the writing of detailed designs, supporting documentation and training collateral for other supporting teams

Desirable

  • Windows Server 2016
  • Exposure to Citrix technologies
  • Exposure to Virtualisation technologies
  • Exposure Messaging technologies

About the Company

We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.

Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network.  

Key facts about Computacenter

  • Computacenter is Europe’s leading independent provider of IT infrastructure services & solutions
  • Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.
  • Over 12,000 staff employed across the Group. 2016 adjusted profit before tax was £86.4 million. Revenues were £3.25 billion
  • Over 70% of Computacenter’s Group revenue comes from services, software, and sales of enterprise products such as servers and connectivity/networking technology

Achieve great things - for yourself, our customers and our business

At Computacenter we win together by making sure all our people have the autonomy to get things done and to find excellent solutions for our customers.

Computacenter

Apply

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.