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Senior Networking Specialist

Please Note: The application deadline for this job has now passed.

Job Introduction

Senior Networking Specialist

Hatfield

Computacenter is Europe’s leading independent provider of IT infrastructure services. We enable users and their businesses by providing great service, keeping our promises and taking responsibility. If you share our approach, why not join us as a Networking Specialist in Hatfield?

Our Group Information Systems function deliver, manage and maintain systems that support Computacenter’s business. This includes our IT Infrastructure (Network, e-mail, file/print, internet) and our core applications.

Our mission statement is: To be recognised as an approachable, flexible and responsive Division which understands our customers’ needs and is committed to delivering innovative, cost effective services and solutions.

Role Responsibility

Part of a close-knit IS Networking Team, you’ll enjoy an environment where people support and respect each other. You will be required to support the Computacenter Enterprise Network, which includes network routing, switching, Cisco Voice, Security and Unified Communication. You will also be responsible for providing proactive and reactive network management, including resolution of network incidents, root cause analysis and completion of change requests. The roles will focus on remotely resolving incidents, increasing the first-time fix rates, ensuring SLA’s are met, and wider call management.

The Ideal Candidate

We’re looking for someone who can live up to our reputation for delivering on promises – someone who can solve problems creatively to get the job done. To be our Networking Specialist you need experience of working in an Enterprise networking environment in a 2nd/3rd line Support capacity with demonstrable experience of resolving incidents, technical knowledge of Cisco routers and switches, Checkpoint firewalls, Cisco Technologies (LAN and WAN), good understanding of IT Networks infrastructure and ideally Cisco Voice Technologies.

Relevant Technical qualifications, i.e. CCNP is required with ability to work on own initiative, address and resolve problems in a pressurised environment. Also, exposure to CISCO ACI /IWAN and SD WAN would be advantageous.

Package Description

Competitive

 

About the Company

Computacenter is Europe’s leading independent IT provider, with about 15,000 employees worldwide. We work at the heart of digitalisation, advising organisations on IT strategy, implementing the most appropriate technology, optimising its performance, and managing our customers’ infrastructures.

Computacenter

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