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Customer Executive

Job Introduction

Customer Executive/Sales Support

If you’ve set your heart on a career in IT and especially Inside Sales, join Computacenter as a Customer Executive and you’ll find there’s everything in place for you to realise your ambitions.

We’ve become the leading independent provider of IT infrastructure services by being open, upfront and straightforward. So you’ll know exactly what’s expected of you, managers will be accessible when you need training and support, your voice will be heard and we’ll take a genuine interest in how you want to develop

Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group. With a team of circa 500 people across Germany, UK, France and Belgium, we transact over 750,000 orders per annum. Our remit is broad and covers pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.

This is a dynamic environment in which colleagues are supportive and managers inspiring. Part of an Inside Sales team for a portfolio of prestigious customers, you’ll have all the tools, information and resources available to do your role as a Customer Executive and to be successful.

Role Responsibility

As a part of your role, you will be responsible for:

Pre-Sales - ensuring quotations are processed within customer specific SLA, looking for best pricing and reducing costs, handling product specification enquires within timely fashion and ensure customer price lists are maintained

Sales Order Processing - ensuring product and service orders are placed within customer specific SLA and running customer reports as required

Post Sales - deal with any invoice queries, log returns correctly and within specific SLAs

The Ideal Candidate

You’re likely to have experience in Sales preferably in the IT sector, ability to converse with senior level customer contacts, ability to identify and up-sell opportunities across products and services, excellent customer care skills and ability to listen and communicate effectively with customers and internal departments.

What we can offer is a long term career, training, professional and friendly working environment and excellent earning opportunities.

Package Description

Competitive

About the Company

Computacenter is a leading independent provider of IT infrastructure services worldwide, enabling users and their business in a digital world. Our 15,000 employees worldwide support our customers on their path to digital transformation. Since our foundation in 1981, we have grown steadily and we are proud to have been able to provide first-class support to our local & international customers with their IT strategy and concepts, implementation of the best-suited technology and management of their IT infrastructure anywhere in the world that it’s needed.

In doing this, we help CIOs and IT departments, in organisations around the world, maximise productivity and the business value of IT for internal and external users.

As we indicate in our values, Winning Together, we pride ourselves in our teamwork, our dedication to our keeping our promises, and offer a work environment that is friendly, open and supportive. Just like our customers, we want to see our employees learn and grow to their fullest potential.

Computacenter

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