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Senior Networking Specialist

Job Introduction

Senior Networking Specialist


Computacenter is Europe’s leading independent provider of IT infrastructure services. We enable users and their businesses by providing great service, keeping our promises and taking responsibility. If you share our approach, why not join us as a Networking Specialist in Hatfield?

Our Group Information Systems function deliver, manage and maintain systems that support Computacenter’s business. This includes our IT Infrastructure (Network, e-mail, file/print, internet) and our core applications.

Our mission statement is: To be recognised as an approachable, flexible and responsive Division which understands our customers’ needs and is committed to delivering innovative, cost effective services and solutions.

Role Responsibility

Part of a close-knit IS Networking Team, you’ll enjoy an environment where people support and respect each other. You will be required to support the Computacenter Enterprise Network, which includes network routing, switching and Cisco Voice. You will also be responsible for providing proactive and reactive network management, including resolution of network incidents, root cause analysis and completion of change requests. The roles will focus on remotely resolving incidents, increasing the first time fix rates, ensuring SLA’s are met, and wider call management.

The Ideal Candidate

We’re looking for someone who can live up to our reputation for delivering on promises – someone who can solve problems creatively to get the job done. To be our Networking Specialist you  need experience of working in an Enterprise networking environment  in a 2nd/3rd line Support capacity with demonstrable experience of resolving incidents, technical knowledge of Cisco routers and switches, Checkpoint firewalls, Cisco Technologies (LAN and WAN), good understanding of IT Networks infrastructure and ideally Cisco Voice Technologies.

Relevant Technical qualifications, i.e. CCNA/CCNP is required with ability to work on own initiative, address and resolve problems in a pressurised environment. Also exposure to CISCO ACI would be advantageous.

Package Description


About the Company

We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.

Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network.


Key facts about Computacenter

Computacenter is Europe’s leading independent provider of IT infrastructure services & solutions

Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.

Over 12,000 staff employed across the Group with 4100 working in the UK. 2017 adjusted profit before tax was £106.2 million, up from £86.4 million in 2016. Revenues of £3.79 billion an increase from £3.25 billion on the previous year.

Over 70% of Computacenter’s Group revenue comes from services, software, and sales of enterprise products such as servers and connectivity/networking technology

Achieve great things - for yourself, our customers and our business

At Computacenter we win together by making sure all our people have the autonomy to get things done and to find excellent solutions for our customers.


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