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IT Infrastructure Manager - Compute, Virtualisation, Storage and Backups

Job Introduction

IT Infrastructure Manager - Compute, Virtualisation, Storage and Backups

Hatfield Based – with some travel

If you’ve set your heart on a career in IT Infrastructure join Computacenter as a Manager in Hatfield and you’ll find there’s everything in place for you to realise your ambitions.

We’ve become Europe’s leading independent provider of IT infrastructure services by being open, upfront and straightforward. So you’ll know exactly what’s expected of you, managers will be accessible when you need training and support, your voice will be heard and we’ll take a genuine interest in how you want to develop.

Role Responsibility

As part of this role you will lead teams to deliver 3rd line Infrastructure services and support our colleagues within Group IS, who deliver internal solutions to 16,000 colleagues around the globe. Core technology areas include:

  • Microsoft Windows Server (2008-2016)
  • Unix based Operating Systems (AiX (5.x, 7.x), Linux (Various))
  • VMWare Hypervisor
  • HPe Synergy Composible Compute Platform, HP Rack and Blade infrastructure, IBM Power Series hardware
  • HPe 3Par, IBM XiV, EMC VNX Enterprise Storage Platforms
  • IBM Spectrum Protect (Tivoli Storage Manager) backup and ProtecTIER data protection
  • JetNexus load balancing/traffic management

This role requires a blend of technical assurance, service management and customer focus, with an appreciation of how technology links to business processes.

As an Infrastructure Manager you will plan, coordinate and lead activities across the full service delivery lifecycle. This includes coordinating with business stakeholders, product owners, architects and project managers. Working closely with other team managers and the Head of Central Infrastructure, you will ensure the structured and coordinated planning of your team’s development. Your teams are based in the UK, France and Germany.

The Ideal Candidate

What we are looking for is related experience combining IT service delivery, infrastructure management, operations management and team leadership, experience of pragmatic implementation of the ITIL framework in a similar sized organisation, ability to manage geographically dispersed teams and great communications skills. We are looking for a team member that will be able to lead by example, develop and manage relevant critical success factors (OLAs, SLAs and KPIs)

Package Description

Competitive

About the Company

We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.

Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network.

 

Key facts about Computacenter

Computacenter is Europe’s leading independent provider of IT infrastructure services & solutions

Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.

Over 12,000 staff employed across the Group. 2016 adjusted profit before tax was £86.4 million. Revenues were £3.25 billion

Over 70% of Computacenter’s Group revenue comes from services, software, and sales of enterprise products such as servers and connectivity/networking technology

Achieve great things - for yourself, our customers and our business

At Computacenter we win together by making sure all our people have the autonomy to get things done and to find excellent solutions for our customers.

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