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Administrator

Please Note: The application deadline for this job has now passed.

Job Introduction

As a FTSE 250 PLC, we are rooted in core European countries, Computacenter combines global reach with local expertise. We operate Infrastructure Operations Centers and Group Service Desks across Europe, South Africa and Asia from which our employees provide user support in 18 languages. Customers with global requirements are served through an extensive international partner network, which mirrors the requirements of our European-headquartered client base.

Role Responsibility

Essential:

  • Proven experience of high standards of customer service
  • Good communicator
  • Good Microsoft Office competency
  • Plans & organises own workload
  • Process driven
  • Exposure to a Request/Incident ticket management system
  • Experience of working in an ITIL environment
  • Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information
  • Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels

The Ideal Candidate

  • Experience of relevant business systems e.g. SAP
  • Good working Knowledge of Microsoft  Applications
  • Plans & organises own workload
  • Proven experience of high standards of customer service
  • Good administrative experience, attention to detail , ensures accuracy of data, provides data for reporting and processing of information
  • Excellent Interpersonal, literacy and numeracy skills and ability to build relationships at all levels

Package Description

Competitive + Benefits 

About the Company

We advise customers on their IT strategy; implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures.

Our corporate and government clients are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network.

Key facts about Computacenter

Computacenter is Europe’s leading independent provider of IT infrastructure services & solutions

  • Our focus is on corporate and government organisations, typically of from 500 to 10,000 employees, and large enterprises of 10,000 or more employees.
  • Almost 15,000 staff employed across the Group. 2015 adjusted profit before tax was £86.9 million. Revenues were £3.05 billion
  • Over 70% of Computacenter’s Group revenue comes from services, software, and sales of enterprise products such as servers and connectivity/networking technology

Achieve great things - for yourself, our customers and our business

At Computacenter we win together by making sure all our people have the autonomy to get things done and to find excellent solutions for our customers.

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